Your Privacy Is Our Responsibility
Your personal information is fully protected at 77rr. This policy clearly explains how we collect, use, and safeguard your data.
Introduction & Scope
About This Policy
This privacy policy ("Policy") is issued by the 77rr platform ("Platform", "we", "our"). It applies to users in Bangladesh and provides a detailed explanation of how your personal information is collected, stored, used, and protected.
By creating an account on 77rr or using the platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using the platform.
This policy may be updated at any time. If changes are made, we will post a notice on the platform and the date of the latest update will be shown at the top of the policy.
What Information We Collect
Types of Information Collected
77rr collects different types of information for different purposes. These are listed by category below:
2.1 — Account Registration Information
- Full name (legal name)
- Date of birth (for age verification — minimum age 21)
- Email address
- Mobile number
- Password (stored in encrypted form)
2.2 — Identity Verification Information (KYC)
- Copy of National ID (NID) or passport
- Proof of address
- Photo or selfie (if required)
2.3 — Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Deposit and withdrawal history
- Transaction amounts and dates
2.4 — Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Session time and duration
- Cookie and local storage data
2.5 — Gaming Information
- Game history, bet amounts, and results
- Bonus usage details
- Activity logs on the platform
Purpose of Using Your Information
Why We Use Your Information
77rr uses your information only for the following legitimate purposes:
- Account management: To create, verify, and manage your account.
- Service delivery: To run gaming and betting services smoothly.
- Financial transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Age and identity verification: To follow applicable rules and prevent access by minors (under 21).
- Fraud prevention: To detect irregular or suspicious activity and ensure security.
- Customer support: To respond to your complaints and questions — via 24/7 live chat and email.
- Personalization: To improve your platform experience based on your preferences.
- Responsible gaming: To identify patterns of excessive gambling and provide support.
- Legal obligations: To comply with applicable laws and regulations.
We never sell your information to third parties or rent it out for advertising purposes.
Data Sharing & Disclosure
When and With Whom Information May Be Shared
77rr does not generally share your information with third parties. However, information may be shared in the following limited circumstances:
4.1 — Service Provider Partners
Only the information necessary to complete a service is shared with payment processors (bKash, Nagad, Rocket, Upay), game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others), and technology and infrastructure providers. All such partners are contractually bound to follow our privacy standards.
4.2 — Legal Obligations
Information may be disclosed to comply with court orders, lawful requests from government authorities, or requests from investigative agencies. In such cases, we provide only the information that is necessary.
4.3 — Security and Fraud Prevention
Information may be provided to relevant authorities to prevent fraud, money laundering, or other unlawful activity.
4.4 — Business Transfer
In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new controlling entity. You will be notified in advance in such cases.
Cookie & Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored on your browser or device. 77rr uses the following types of cookies:
- Essential cookies: To maintain login sessions and manage security functions — the platform cannot work properly without these.
- Performance cookies: To improve page load speed, detect errors, and enhance the user experience.
- Functionality cookies: To remember your preferred language, game categories, and other settings.
- Analytics cookies: To understand overall usage patterns and improve the platform — without any personal information.
You can control or delete cookies through your browser settings. However, disabling essential cookies may limit some platform functionality.
Data Security Measures
How We Protect Your Information
77rr places the highest priority on protecting your personal information. Our security framework includes:
- SSL encryption: All data transferred between the platform and your device is encrypted using SSL/TLS technology.
- Password hashing: Your password is never stored directly — industry-standard hashing algorithms are used.
- Two-factor authentication (2FA): Two-step verification is available for added security.
- Access controls: Only authorized staff can access information, and only when necessary.
- Regular security audits: Periodic audits are conducted to identify vulnerabilities.
- Server security: Data is stored on secure servers with active firewalls and intrusion detection systems.
No system on the internet is 100% secure. You are advised not to share your password with anyone, and to notify us immediately if you notice any suspicious activity on your account.
Data Retention Period
How Long We Keep Your Information
77rr retains your information for as long as necessary. The retention policy by category is as follows:
- Active account data: All information is retained for as long as the account remains active.
- Closed account data: Even after an account is closed or deactivated, certain information is kept for a defined period to meet legal obligations.
- Financial transaction records: May be retained for an extended period for fraud investigation and legal requirements.
- Identity verification documents: Retained for as long as necessary to comply with applicable rules.
- Technical logs: Retained for a limited period for security and technical purposes.
Once the retention period ends, information is securely deleted or transformed in a way that no longer directly identifies you.
Your Rights & Options
Your Rights Regarding Your Information
As a user of the 77rr platform, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may contact us to update any incorrect or outdated information.
- Right to deletion: In certain circumstances you may request that your information be deleted — however, if legal obligations apply, it may not be possible to delete all information.
- Right to object to processing: You may object to your information being used for specific purposes.
- Data portability: You may request a copy of your information in a portable format.
- Account closure: You may request to close your account at any time.
To exercise these rights, contact the support team. We will respond to your request within a reasonable time.
Protection of Minors
Age Restrictions and Child Protection
77rr is for users aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.
Age verification is mandatory during registration. If we have evidence that a minor has created an account, that account will be suspended immediately and the related information will be deleted.
If a parent or guardian believes their child has registered on our platform, please notify the support team immediately.
Policy Changes & Updates
When and How the Policy May Change
77rr may update this privacy policy from time to time in response to business needs, legal changes, or technological developments.
If significant changes are made, we will:
- Display a notice on the platform;
- Send a message to your registered email address;
- We will update the date of the latest revision at the top of this page.
Continued use of the platform after any changes will indicate that you agree to the new policy.
Contact Us
For privacy-related questions
If you have any questions about this privacy policy, wish to access or correct your information, or want to submit a complaint, please contact us:
We strive to respond as quickly as possible after receiving your message. For responsible gaming support, visit: Responsible Gaming.